Alkaloid Networks offers technical support for all types of hardware and software problems. Perhaps a failed upgrade from Snow Leopard to Lion?. Maybe you thought it was trivial to reformat your HP tower and got stuck half way finding drivers. Who knows you might have a multipath san that has kicked a couple disks and you only had it formatted raid-5!! Regardless of the problem or whether we have helped you before, we would love for you to try out the AN Support channels.
- Customer visits http://tickets.alkaloid.ca and submits a new ticket.
- Ticket is placed in support queue where it is accepted by an AN Support consultant.
- Ticket is assigned to a technician and is given a timeline for completion.
- Assigned technician follows up with client directly
Please contact us by:
- Emergency 24hr Support: 1-250-809-HELP (4357) billable @ $250/hr
- Questions, comments, or concerns: Contact Us
Due to the high volumes of support requests, submitting a ticket is mandatory to getting help.