AN Support

Alkaloid Networks offers technical support for all types of hardware and software problems. Perhaps a failed upgrade from High Sierra to Mojave or Windows 7, 8 to Windows 10? Maybe you thought it was trivial to reformat your Acer tower and got stuck half way finding drivers. Possibly you need a network attached storage for your employees. Regardless of the problem or whether we have helped you before, we would be grateful to help you out.

Procedures

  1. Go to our ticketing website https://helpdesk.alkaloid.ca/ and submit a new ticket.
  2. The Ticket is then placed in a support queue where it is accepted by one of our AN Technicians
  3. Ticket will then be assigned to a Technician and is given a timeline for completion
  4. The assigned Technician then follows up with the client directly

Please contact us by:

  • Emergency 24hr Support: 1-250-486-4357 (HELP) billable @ $320/hr
  • Questions, comments, or concerns: Contact Us